Are you looking to see a healthcare professional? Welcome to Médicym, a private medical clinic offering quick access to healthcare professionals for a variety of medical needs.

We accept new patients and have streamlined the appointment scheduling process to make it quick and easy. Whether it’s for your first visit or to find a convenient clinic, our team is here to guide you every step of the way.

You can book an appointment online via our patient portal or contact us by phone at 450-430-0911. Requests are processed within 24 hours to ensure you receive prompt care.

WHEN SHOULD YOU USE THE PORTAL OR CALL US?

We want to make your experience as easy as possible. Here’s the fastest way to reach us, depending on your needs.

USE THE PATIENT PORTAL TO:

  • Schedule a new appointment
  • Change or cancel an appointment (up to 24 hours in advance)
  • Contact the clinic
  • View certain information related to your medical record

The portal is the best option for most requests and allows you to manage your appointments with just a few clicks, whenever it’s convenient for you.

CALL THE CLINIC FOR:

  • Follow-up appointments
  • Injections under ultrasounds
  • Any situation where you can’t find an available time slot online
  • Any questions requiring assistance from our team

Our team is here to support you and typically responds to requests within 24 hours.

WOULD YOU LIKE TO SEE A HEALTHCARE PROFESSIONAL?

CREATE YOUR PATIENT ACCOUNT

Don’t have an account yet? No problem! Creating your patient account is quick and easy, and it will allow you to book appointments online in just a few clicks.

To create your account, you’ll need the following information:

  • Your first and last name
  • Your date of birth
  • Your email address
  • Your phone number

Once your account is created, you’ll be able to book appointments, contact the clinic, and manage appointments for your eligible family members.

Need help creating your account or logging in?
Check out our step-by-step tutorial.

YOUR FIRST VISIT

Your first visit is no big deal! We’ll guide you through every step to ensure your appointment goes smoothly.

WHAT TO BRING

  • A valid government-issued ID
  • Ideally, your health insurance card

UPON ARRIVAL

During your first visit:

  • We’ll open or update your medical record
  • You’ll need to sign the clinical agreement

SOME USEFUL INFORMATION

  • Certain types of appointments may require specific instructions
  • For annual checkups for patients aged 40 and older, an 8-hour fast may be required
  • Fees may apply for late cancellations
  • A credit card may be required to confirm certain appointments

Our team will be happy to answer your questions and assist you throughout your visit.

FREQUENTLY ASKED QUESTIONS

I’m a new patient, where do I start?

Create an account on the patient portal or call the clinic at 450-430-0911.

How do I schedule my first appointment?

You can schedule it directly online through the portal or by phone at 450-430-0911.

Why aren’t some appointments available online?

Some time slots may be fully booked, or certain types of appointments may require special handling. Please contact us if you can’t find an available time slot.

Can I cancel or reschedule my appointment?

Yes, up to 24 hours before the scheduled date.

How long does it take to get a response?

Most requests are answered within 24 hours.

How long does an initial appointment last?

The duration varies depending on the type of consultation. Your healthcare professional will take the time needed to address your needs and answer your questions.

When should I call the clinic?

For follow-ups, injection under ultrasounds, or any questions requiring assistance from our team.

When should I use the portal?

For most appointments and communications with the clinic.